Terms & Conditions
1. |
Product Packaging |
While we strive to ensure accurate selection of ordered products, packaging, ingredients, product names, and/or brands may change without prior notice. Ingredients listed are for guidance only and may change without prior notification. For ingredient inquiries or allergen concerns, we recommend contacting the manufacturers directly. |
2. |
Stock Availability |
We make every effort to maintain accurate stock levels online. However, certain items may occasionally be out of stock or have short expiry dates. In such cases that your product is out of stock you will receive an automatic refund within 14 working days. |
3. |
Best Before Dates |
Products may have varying best before dates depending on the product type or ingredients. We dispatch products with a minimum best before date of at least 3 months. If longer best before dates are required, please specify this in the customer notes section of your purchase order. |
4. |
Cancellations / Returns |
As a customer, you may cancel your order or request a full refund under the following conditions:
|
5. |
Returns |
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. |
6. |
Payment |
We currently accept payments via debit/credit cards through WorldPay From FIS Hosted Payments. You also have the option to pay using digital wallet with Apple Pay or Google Pay on supported devices/browsers. For alternative payment methods, please contact us for assistance. |
7. |
Copyright |
All content (including pictures, logos, and text) on this site is the property of Monmore Confectionery (Midlands) Ltd or its content suppliers. Unauthorized alteration, reproduction, or modification of this content will be subject to legal action. |
8. |
Changes to Terms and Conditions |
We reserve the right to change the website or these terms at any time. Your continued use of the website after any such changes constitutes acceptance of the new terms, which will take effect immediately. |
9. |
External Links |
External links provided for convenience are beyond our control, and we make no representations regarding their content. Your use of external links and reliance on their content is at your own risk. Please refer to the external website's terms and conditions of use when visiting. |