Delivery Details

Get your goodies delivered lightning-fast! Our delivery team works around the clock to bring your orders straight to your doorstep. Say goodbye to waiting and hello to convenience! Track your package in real-time and enjoy hassle-free shipping. Because getting the sweets you love should be as easy as a tap of a button.

Delivery Information

At Monmore Confectionery, we strive to streamline your shopping experience. Orders placed before 12pm are processed promptly for dispatch the same day.

We offer three reliable delivery services: Royal Mail and DPD/Parcelforce.

Royal Mail

Our Royal Mail service ensures your items are delivered within 2-5 working days with full tracking.

Expect seamless delivery straight to your doorstep or a nearby neighbour if you're unavailable. You can also opt for convenient collection from your local Royal Mail office.

DPD/Parcelforce

With DPD/Parcelforce, enjoy next-working-day delivery with precise tracking. Receive a one-hour delivery window via email or SMS, allowing you to tailor your delivery preferences or redirect to a local DPD collection point.

Delivery Terms

If your items arrive damage please report any damages within 2 working days of receipt to facilitate prompt resolution.

We cannot be held liable for failed or delayed deliveries due to incorrect, incomplete, or unclear address details. Additional charges may apply for address changes post-dispatch.

Deliveries operate within standard business hours (Monday to Friday, 8am – 5pm). Weekend and evening deliveries are available with applicable charges.

Delivery Pricing

Royal Mail:

•    UK (2nd Class Tracked, 2-4 Working Days): £4.00 + VAT for items up to 5kg.
 

DPD:

•    UK Mainland (Next Working Day):
•    Parcels up to 20kg: £7.00 + VAT, and £0.25 + VAT per kg thereafter.
•    Free delivery for orders over £200 + VAT.
 

International Service:

For international deliveries, pricing varies based on weight, items, and destination. Reach out to cs@monmoreconfectionery.co.uk for a shipping quote.

Please note: We are not responsible for delays during customs checks.